Terms and Conditions

You are agreed by following terms and conditions of dakgharbd.com when you are ordering anything through dakghorbd.com online gift delivery service to Bangladesh :

  • All the products and the prices shown on the website are regularly updated by dakghorbd.com
  • International currency conversion is calculated by our official online payment service. dakghorbd.com does not have any control or influence on the rate change.
  • dakghorbd.com will not be responsible for any exchange of any gift item after recipient signed and received the gift(s).
  • By registering at www.dakghorbd.com and/or by placing your gift order, you are authorizing dakghorbd.com to email you regular discount and special offers from our site. Anytime, you can ‘Unsubscribe’ this email if you do not want.
  • It is sender responsibility to provide correct address, date, time, name and telephone number of the recipient in Bangladesh. dakghorbd.com is not responsible for delay in delivering gift to recipient due to wrong information submitted by sender.
  • Our online payment service provider is an independent company and dakghorbd.com is a client. We do not hold any responsibility for any changes in their policy.
  • dakghorbd.com do not hold/store any payment data of our customer in this site or in the server. All payments are processed by 3rd party payment gateway.
  • You are agreed with our online payment service provider policy when complete your payment using our payment gateway.
  • dakghorbd collects information from you, when you place an order, register with dakghorbd.com, send us an e-mail or call us. This information may include the following: Sender Full Name, Sender mailing address, sender e-mail address and phone number. It may also include information of your recipient(s) ; for example, recipient name and address e-mail and phone number of the recipient. This information shall be used only to deliver your requested gift products to your recipient. Your information will not share with any third parties.
  • We use Google Analytics for web traffic tracking that allow us to identify the web site from which you enter dakghorbd.com and the pages you view as you tour our site. This technology helps us accumulate collective statistics about our online visitors and their use of dakghorbd.com, which allows us to make improvements of our site in needed.
  • We normally review currency conversion and adjust our price accordingly once in every six month. Price may change at any time without notice.
  • You can modify or delete your personal information anytime. Simply go to the your account setting located at the top of the dakghorbd.com homepage.
  • dakghorbd.com is a delivery service provider and we do not produce any of the products that we supply. Any health issue caused by any product is not dakghorbd.com’s responsibility. We will release the full details of vendors or producer name to our customer or the recipient if it is requested to log a dispute by appropriate authority.

All services are subject to following refund policy:

    • Our customer or their recipient must inform us via email of any issue with any item or delivery service within 24 hours from the time recipient received the product from dakghorbd’s deliveryman to qualify for any refund policy.
    • If a product quality is questionable by our customer, we will contact the product supplier and arrange for a replacement.
    • Perishable items will be not subject to any refund if hasn’t been preserved properly after delivery to the recipient.
    • Refund will be send to the credit card or the bank account that you have made your payment from. Money back will not be given to the recipient.
    • Delivered item will not be subject to refund if conflicts with recipient choice.
    • You have the option at checkout to select time window in a day to select as your delivery time. dakghorbd.com holds the right to alter delivery time depending on present situation, such as Natural calamities, road condition (traffic, road block etc.) etc.  Your paid amount can be subject to refund within 5 business days if we fail or unable to deliver on the delivery date that you have selected during your order.
    • Products such as flower bouquet, cake design, Shirt, Panjabee, Sharee, Salwar etc. can differ from published design or color in our site due to diverse season in Bangladesh, change of chef in a bakery, supply scarcities, product design changed or sudden stop producing by manufacturers/suppliers etc. Such products will not be subject to refund as long we arrange almost similar product to the published product.
    • You will accept full refund from us if we refuse/cancel an order that you have paid for.

Terms and Condition and dakghorbd.com’s policy is subject to change without prior notice.
Please contact us if you have any question or concern about any of our policy. We are happy to assist you.

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